Shipping Policy

Shipping Policy — Divine Mercy Enterprise

Last Updated: 28/11/2025

Thank you for shopping with Divine Mercy Enterprise.

This Shipping Policy outlines how and when orders are processed and delivered.

Shipping Locations

We currently deliver across Mumbai and Navi Mumbai

Processing Time

Orders are processed within 1–3 business days.

Total delivery time may take up to 7 days depending on delivery location and courier availability.

Shipping Charges

₹100 flat shipping fee applies to all orders.

Free shipping is available on orders above ₹5,000.

Delivery Method

Orders are shipped through our authorized courier partners or internal logistics (where applicable).

Order Tracking

Currently, we do not provide online tracking, but customers may request delivery updates through:

9321601867 / 9321719169

Cash on Delivery (COD)

COD is available for selected locations and order values.

Delayed or Failed Delivery

Once the order is handed over to the courier, Delays or loss caused by the courier are their responsibility.

If your order is delayed beyond 7 days, please contact us.

Damaged or Wrong Product Delivery

In case of damage or incorrect items, please notify us within 24–48 hours of delivery with photos.

For any questions regarding shipping:

9321601867 / 9321719169